Frequently Asked Questions

What is Bitnance.net?

Welcome to Bitnance.net, our primary website for top of the line cryptocurrency services. Bitnance.net is United Kingdom registered company (Company Number 12982623), Incorporation GBP 10,000,000, we offer a no-experience trading method to help you remove unnecessary risks,you can start as low as $5 ,also you can earn hourly and withdraw instantly. We guaranteed refund at any time.

Who can become an investor?

A citizen of any country who has reached the age of majority (usually 18 years) can take part in the investment projects, deposit his funds and make profit.

How can I invest?

To make a investment you must first create an account. Once you are signed up, you can make your first deposit. All deposits must be made through the Members Area. You can login using the member username and password you receive when signup.

Is the company registered and legal?

Bitnance.net has a legal status and is registered and based in the United Kingdom (Company Number 12982623), Incorporation GBP 10,000,000.

How many active deposits may I have?

Sorrry, it's not allowed.

I can choose how many ways to invest?

The profit is accrued to your account every working hour from Monday to Sunday.

Can I do a direct deposit from my account balance?

No, Compounding is not available.So you can not reinvest direct from account balance.

Is principal included in daily interest?

Yes, principal is included in your daily interest.So the principal is not returnd.

How can I withdraw funds?

Login to your account using your username and password and check the Request Payment section.

What should I do if I forgot my password?

Click forgot password link, type your username or e-mail and you'll receive your account information.if still have problem please contact us ASAP thanks.

After I make a withdrawal request, when will the funds be available on my e-currency account?

All withdrawal requests are processed instantly including weekends and holidays. We usually process payments within a few hours depending on our office work schedule however please keep in mind we have a maximum waiting time frame of 48 hours. Please contact us if your withdrawal request is pending for more than 48 hours.

Can I add funds to an existing Investment?

Existing investments cannot be replenished,At the same time, you can not invest the same plan more than 2 times, must wait for the last investment plan is completed before continuing investment.Please do not omit the investment plan, if you choose cross-border investment plan, please use the second floor of each cross-border plan to activate your withdrawal.

How can I edit my account information?

To edit your account (change security settings or payment account), please contact support service.

What is the minimum deposit?

The minimum deposit is $5.

What is the maximum deposit?

The maximum deposit is $500,000.

Can my relatives or friends become a member if we are sharing the same computer or ip address?

Sorry, it's not allowed.

I created a deposit using Payeer, can i receive my payout via Perfect Money?

No, payouts are made in the same currency that was used when creating the deposit.

May I open several accounts in your program?

No, you are only permitted to own a single account.

Do you have an affiliate program?

Yes, we do. We will pay 3%~20% for every deposit of your referrals.

How often is the profits updated?

The profit updated every hour in systems and please Do not make mulitple plan at same time or the need to restore the normal operation of the system, must be used to complete the advanced level 2 plan.

Do I need to have an active deposit to earn referral commission?

No, you do not need to have an active deposit to earn referral commissions.

I haven't found the answer to my question, what can I do?

If you have any questions or concerns please contact us here and we will gladly assist you.

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